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Bespoke Learning and Development
Building learning and development that truly represents your culture and vision, enabling your employees at all levels to fulfil their potential through practical training that informs, involves and inspires.
Bespoke
Leadership
Building your your leaders’ capability through targeted, programmes designed to suit your business goals, budget and their needs.
Managing yourself
Emotional intelligence
Being effective and efficient
Manage and motivate
The power of collaboration
Conflict resolution
Engaging employees
Reviews and quality conversations
Impact and influencing
Successful selling
Commercial acumen
Inspiring leadership
Strategic thinking
Building high-performance teams
Bespoke
Customer Experience
Customer experience training (CX) is an essential in today's competitive market, where customers have the choice to use your service or your competitors. CX training equips your team with the skills & knowledge needed to deliver an exceptional customer experience and give your business a competitive advantage.
Understanding the customer
Customer journey
Making an impact
Moments of truth
Create a seamless experience
Lessons in customer recovery
Big picture thinking
Taking ownership
Communication 101
Wellbeing and resilience
Working as one team
Bespoke
Team Building
For businesses to truly thrive particularly in this era of hybrid working teams need to be more aligned, with improved communication. Regularly bringing teams together we can reinforce their purpose, resolve conflict, improve creativity, collaboration and build their understanding of how they can work together to utilise each others strengths.
Bespoke
Cultural Transformation
Your culture is your organisational DNA, not just words on a wall but the north star that guides your strategy, people's assumptions, behaviours and attitudes. It’s the glue that binds your team together and makes your company unique.
Our proven methodology codifies your cultural message and translates these into positive, sticky behaviours at every level which accelerates your growth, improves employee engagement, reduces risk and builds your brand.
Over 40 of our new, existing and soon to be leaders have been through a nine-month development programme with MJ over two years. The response was overwhelming, we have seen improved performance and engagement, a number have been promoted and people are still talking about the content and how transformational it has been for them as managers and people leaders. Highly, highly recommended
