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Bespoke Learning and Development

Building learning and development that truly represents your culture and vision, enabling your employees at all levels to fulfil their potential through practical training that informs, involves and inspires. 



Building your your leaders’ capability through targeted, programmes designed to suit your business goals, budget and their needs.

Managing yourself

Emotional intelligence

Being effective and efficient

Manage and motivate

The power of collaboration

Conflict resolution

Engaging employees

Reviews and quality conversations

Impact and influencing

Successful selling

Commercial acumen

Inspiring leadership

Strategic thinking

Building high-performance teams


Customer Experience

Customer experience training (CX) is an essential in today's competitive market, where customers have the choice to use your service or your competitors. CX training equips your team with the skills & knowledge needed to deliver an exceptional customer experience and give your business a competitive advantage.

Understanding the customer 

Customer journey

Making an impact

Moments of truth

Create a seamless experience

Lessons in customer recovery

Big picture thinking

Taking ownership

Communication 101

Wellbeing and resilience

Working as one team


Team Building

For businesses to truly thrive particularly in this era of hybrid working teams need to be more aligned, with improved communication. Regularly bringing teams together we can reinforce their purpose, resolve conflict, improve creativity, collaboration and build their understanding of how they can work together to utilise each others strengths.


Cultural Transformation

Your culture is your organisational DNA, not just words on a wall but the north star that guides your strategy, people's assumptions, behaviours and attitudes. It’s the glue that binds your team together and makes your company unique.

Our proven methodology codifies your cultural message and translates these into positive, sticky behaviours at every level which accelerates your growth, improves employee engagement, reduces risk and builds your brand.

Over 40 of our new, existing and soon to be leaders have been through a nine-month development programme with MJ over two years. The response was overwhelming, we have seen improved performance and engagement, a number  have  been promoted and people are still talking about the content and how transformational it has been for them as managers and people leaders. Highly, highly recommended

Andrew Lawson, Former HR Director, Shakespeare Globe
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