Do you ever feel like you are repeating the same things and no one is listening? Research has shown that it is the communicator not the listener that should adapt their style to become more effective. This practical session that will help you to become a more inspirational and effective communicator. You'll gain an understanding of how to communicate positively face-to-face, over email and on the telephone based on the psychology of communication, with a series of tips and tools you can immediately.