This Conflict Resolution workshop aims to equip participants with the essential skills & techniques to effectively manage & resolve conflict across various professional settings. Conflict is an inevitable part of human interaction & is ever more present in the workplace, leading to disruption, absenteeism, poor performance & reduced profit. This course will help individuals develop a better understanding of the dynamics of conflict, how differing communication styles & expectations lead to conflict. Attendees will gain the confidence & competence to handle conflict constructively, foster positive relationships.